Role: To manage and lead a Medical Operations group/​team to produce high quality scientific documents/​deliverables for an assigned brand or service (eg GSI, HEOR group/​team), by providing functional and operational leadership and implementing management control of the assigned group/​team.

Key Responsibilities:

• Leads the worldwide medical writing group/​team for an assigned brand or for a specific medical service.
• Ensures production of scientific deliverables/​documents which adhere to the highest quality, timeliness and efficiency standards.
• To be responsible for the accuracy of the scientific content of the results produced by the group/​team (data accuracy and scientific messages).
• Accountable for the adherence to processes/​guidelines / SOPs and ensure inspection / audit readiness of all relevant documents for assigned group/​team.
• Monitors and tracks KPIs for the group/​team. Proactively takes measures to improve KPIs in agreement with Function head and QC manager.
• Supports the development of functional and scientific excellence for identified brand/​service by collaborating with global and local customers by developing standards and benchmarks.Owns and ensures deployment and completion of initiatives and programs developed towards creating scientific and functional excellence.
• Acts as consultant on medical communications or assigned service for function Head and to other functions/​teams. To work with function head to provide scientific and strategic input into both new and existing accounts, in particular playing a key role in the development of publications strategy of customers.
• People Management — Recruit talent, manage performance (set objectives, review performance and plan compensation) and develop associates (development/​training plans, Organizational Talent Review, coaching or mentoring, as appropriate). Set direction, align and empower team members to achieve set goals and objectives.

Desirable: M.Sc./M.Pharm/ PhD/​Doctoral Degree or Qualification in Medical Sciences (MBBS/​MD/​equivalent)

Essential Requirements:

• 10 + years experience in the function (Medical Communications, HEOR or Statistics) with proven leadership (people management, project management)
• Self-motivated and driven, proactive approach on how the existing process/​product can be improved further within the compliance guidelines. Experience in leading operational excellence projects.

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